Privacy Policy

Last updated: August 13, 2026

Who we are

Stitch Jam Studio ("we", "us") is a small independent business selling digital cross-stitch and embroidery patterns. We are the data controller for the personal data described below.

Contact: jamstitch.studio@gmail.com

What data we collect and why

• Email address and name — when you subscribe to our newsletter or download a free pattern through our sign-up form. We use it to send the content you requested, pattern releases and occasional offers. Legal basis: your consent.
• Order and delivery information — when you buy through Etsy or our store, those platforms process your purchase and share limited order details so we can deliver files and provide support. Legal basis: performance of a contract.
• Website, analytics and advertising data — if you accept analytics or marketing cookies, our pages collect aggregated visit data and advertising platforms may record that you visited us. We do not use this to identify you personally. Legal basis: your consent (see Cookies below).

We do not collect payment card details. Payments are handled entirely by the marketplace or payment provider such as Etsy, Payhip or Ko-fi.

Who we share data with

We use trusted third-party services that process data on our behalf, each under their own policy: MailerLite (newsletter), Etsy and Payhip (sales and delivery), Ko-fi or Tribute (memberships, if used), our page host (Cloudflare), and social platforms if you interact with our content there. We never sell your personal data.

When you buy on Etsy, Etsy is an independent controller of your purchase data under the Etsy Privacy Policy; we only receive the limited order details needed to deliver files and provide support.

Cookies and similar technologies

We use three categories:

• Essential — needed for the site to work and to remember your cookie choice. These are always on and do not require consent.
• Analytics — help us see which patterns people look at, so we know what to design next. Set only if you accept them.
• Marketing — used by advertising platforms (such as the Pinterest Tag or Meta Pixel) to measure whether our pins and ads bring people here, and to show our patterns to similar audiences. Set only if you accept them.

Analytics and marketing cookies load only after you choose "Accept all" in our cookie banner. Legal basis: your consent, which you can withdraw at any time — change your cookie choices. You can also clear or block cookies in your browser settings.

How long we keep it

We keep newsletter data until you unsubscribe or ask us to delete it. Order records are kept as long as needed for support and tax obligations.

Your rights

Depending on where you live, including under the EU and UK GDPR, you may have the right to access, correct, delete or export your data, to withdraw consent, and to object to processing. Every newsletter includes a one-click unsubscribe link. To exercise any right, email jamstitch.studio@gmail.com — we respond within 30 days.

If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection authority (in the UK, the ICO; in the EU, your national supervisory authority).

California residents (CCPA/CPRA): we do not sell or share your personal information as defined by California law, and we do not use sensitive personal information. You have the right to know, correct and delete the information we hold, and you will not be discriminated against for exercising these rights — email us to do so.

Children

Our products and communications are intended for adults. We do not knowingly collect data from children.

International transfers

Because our providers operate globally, your data may be processed outside your country (including in the United States). Where required, our providers rely on recognised safeguards for such transfers, such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework.

Changes

We may update this policy. The "Last updated" date shows the latest version.

Contact

Questions about this policy or your data: jamstitch.studio@gmail.com — Stitch Jam Studio.